To maintain the quality and longevity of your Mountain Hound products, it is recommended to follow the care instructions provided with each item. Generally, hand washing with mild soap and air drying is advisable for most gear.

You can reach our Customer Support team by emailing contact@mymountainhound.com or by messaging any one of our social media profiles.

Mountain Hound products are crafted from high-quality materials, such as durable heavyweight nylon for leashes and high-quality canvas for utility belts, ensuring longevity and reliability during your adventures. 

Yes, Mountain Hound products are designed to accommodate dogs of various sizes and strengths. For instance, the Adventure Bungee Leash features a flexible section that allows dogs to pull without yanking the owner, making it suitable for strong or energetic dogs. 

Most products are shipped within a couple of days. You will receive tracking information via email once your order has been shipped. For more details, visit our Shipping & Returns page.

We only ship in the USA and Canada and are not able to ship to PO Boxes. For more details, visit our Shipping & Returns page.

Returns - Standard Products

We offer a 30 day return policy for all items ordered on MyMountainHound.com or other affiliated websites. For more details, visit our Shipping & Returns page.

Mountain Hound accepts various payment methods, including major credit cards and other secure payment options, to provide a convenient shopping experience.

Once an order is placed, it is processed promptly to ensure timely delivery. If you need to modify or cancel your order, please contact Mountain Hound’s customer support as soon as possible to determine if changes can be accommodated.